What
about bad customer service?
This
is just the start of my case against HP also known as Hewlett Packard. I am the
dark shadow of HP you can call me Hell Prepared.
A
coin has always two sides
The
reason why I made this blog is to show people how hard it is for a tiny
customer to make a complaint, get refunds, repairs etc. They just roll over
you!
Digital
media set you free
But today as Internet connect everybody in
time and place you will always find somebody who had a similar experience,
interest or problem as you have. And add the explosion of different social
media linked together you can easily create a deadly virus for a big brand
stupidity.
A
deadly virus
The
virus travels like a pan-demy and spread your words faster than it takes a big
company to even gather a PR meeting to solve a problem they even do not know
where it came from. In this case I have a problem with HP and I know there are
a few of us out there who had a hard time getting hired by HP.
This
is embarrassing HP
I
promise you there will be stories added to this blog so extremely embarrassing
for HP and hopefully other brands so if their CEO was wise would write me a
check or offer me a position where I could have given them some constructive
help instead.
HP
is not wise
I
have experienced that HP are not wise, clever or even capable of communicate
between their departments. But let’s
see!
Do you got the same problem? Let us join forces
I
know you are out there in space somewhere with the same problem as I have. Let
me know your experience with HP or another favorite brand of ours.
Give
me all your shit you got
Feel
free to post all your shit out on this blog and if possible include images of
your digital device also after you have used a hammer or stepped on it with a furious
rage.
This
is my first complaint directed to HP in the same case
The
first based upon a case with more than 50 pages included different mails
between consumer organizations. I
remind you this case is only about a cracked screen on a laptop. No wonder there are more people working in
the service department than in their R&D
For
me this case does not really matter anymore from a point of repair, replacement
or refund.
First, I am now only doing it for the fun of it, because they made the mistake by not hear
or even see the product live before they made the decision
Second,
now I am only fighting a lonely battle to show that it’s more expensive to fix
problems instead of fighting them
Furious
regards
Hell Prepared
